• Document: Human Resource. Management. Eleventh Edition. John M. Ivancevich. McGraw-Hill Irwin
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Human Resource Management Eleventh Edition John M. Ivancevich Cullen Professor of Organizational Behavior and Management C. T. Bauer College of Business - University of Houston McGraw-Hill Irwin Boston Burr Ridge, IL Dubuque, IA New York San Francisco St. Louis Bangkok Bogota Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents Preface vi Appendix 1A Careers in HRM 25 Acknowledgments ix Notes 25 PART ONE Chapter 2 INTRODUCTION TO HUMAN A Strategic Management Approach to RESOURCE MANAGEMENT AND THE Human Resource Management 28 ENVIRONMENT 1 A Model to Organize HRM 31 How to Take a Diagnostic Approach to HRM 32 Chapter 1 External Environmental Influences 33 Human Resource Management 2 Government Law and Regulations 33 The Union 34 A Brief History of Human Resource Management 5 Economic Conditions 34 Strategic Importance of HRM 7 Competitiveness 36 HRM and Organizational Effectiveness 9 Composition and Diversity of the Labor Force 36 Objectives of the HRM Function 10 Geographic Location of the Organization 39 Helping the Organization Reach Its Goals 11 Internal Environmental Influences 41 Efficiently Employing the Skills and Abilities of the Strategy 41 Workforce 11 Goals 41 Providing Well-Trained and Well-Motivated Organization Culture 43 Employees 12 Nature of the Task 43 Increasing Employees'Job Satisfaction and Work Group 44 Self-Actualization 12 Leader's Style and Experience 45 Achieving Quality of Work Life 12 Strategies HRM: An Important Key to Success 45 Communicating HRM Policies to All Employees 12 Strategic Challenges Facing HRM 47 Maintaining Ethical Policies and Socially Technology 47 Responsible Behavior 13 Diversity: Building a Competitive Workforce 48 Managing Change 13 Caliber of the Workforce 51 Managing Increased Urgency and Faster Cycle Time 13 Organizational Restructuring and Downsizing 51 Who Performs HRM Activities 14 Contingent Workers 52 Outsourcing 14 People and the HRM Diagnostic Framework 53 The Interaction of Operating and HR Managers 15 Abilities of Employees 53 HRM's Place in Management 15 Employees'Attitudes and Preferences 53 HR Department Operations 16 Motivation of Employees 53 HRM Strategy 16 Personality of Employees 54 Clarifying Meaningful HRM Objectives 17 Desirable End Results 54 HRM Policy 17 Summary 55 HRM Procedures 18 Key Terms 57 Organization of an HR Department 19 Questions for Review and Discussion 57 Summary 20

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