• Document: Process Steps
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Application of VDA „Field Failure Analysis“ in the Electronics Supply Chain Training Support / Process Steps Revision 6 of July 1.st 2016 Action Group „Field Failure Analysis – NTF“  ZVEI Guideline Field Failure Analysis in the Electronics Supply Chain  www.zvei.org/Schadteilanalyse  Published in Feb. 2014  Free Download  Available in German and English Stephan Jegl , Marquardt GmbH Vorsitzender Arbeitskreis Schadteilanalyse Feld - NTF 1. July 2016 – Folie 2 Action Group „Field Failure Analysis – NTF“  VDA Recommendation 2009  Based on VDA 6.3  Additional Audit Standard 2011  Also used for contractual agreements Stephan Jegl , Marquardt GmbH Vorsitzender Arbeitskreis Schadteilanalyse Feld - NTF 1. July 2016 – Folie 3 VDA Process „Schadteilanalyse Feld „ (Field Failure Analysis)“:  The Standard Tests should focus on known CONTINUOUS Failure Mechanisms IMPROVEMENT PROCESS (according to the test FIELD FAILURE ANALYSIS PROCESS specification) Interfaces Part Analysis NTF PROCESS  Only for new Failure Standard Tests Data collection and evaluation Mechanism the Root Customer System tests complaint under load OK tests Cause Analysis based on Yes 1. OK based on standard No 2. 1. Failure-oriented part analysis Process (8D) is started Jointly tests Indication 2. Jointly specified Process specified of defect ? tests study tests  Within the NTF Process the reason Interfaces Interfaces for the i.O.-Part is ROOT CAUSE ANALYSIS AND evaluated FAILURE ELIMINATION PROCESS  OK means i.O. (in Order) Stephan Jegl , Marquardt GmbH Source: VDA - QMC Vorsitzender Arbeitskreis Schadteilanalyse Feld - NTF 1. July 2016 – Folie 4 Field Failure Analysis Process – NTF AK)* NTF triggering criteria fulfilled? no Parts analysis yes NTF - PROCESS AK)* Standard

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